AILab

PrimeBee CRM platform

The platform for every customer

Customer data, sales, chat, calls, and support tickets for businesses in Mongolia, from the first message to the closed deal.

Request a demoSee what’s included
Modules
4
Integrations
7
Plans from
242,000 ₮

What’s included

Four modules. One customer record.

Start with the core and add only the modules you need.

01Core

Customer data platform

Every customer and company in one place, with contact history, tasks, files, and a full change log, so anyone on your team can pick up where the last person left off.

  • Individual and company profiles
  • Custom fields
  • Contact log for email, meetings, messages, and calls
  • Tasks and workflow templates
  • System change log
  • Knowledge base
  • Dashboards and reports
02Sales

Lead and deal management

Track every opportunity from first contact to signed deal, and see your pipeline value at any moment.

  • Lead capture and assignment
  • Custom lead statuses
  • Deal stages with win probability
  • Lead-to-deal conversion
  • Sales funnel analytics
  • Exportable reports
03Omnichannel

Chat, calls, and tickets in one inbox

Facebook messages, phone calls, and support tickets reach the right person, and an AI chatbot handles routine questions.

  • Facebook Page messaging
  • AI chatbot trained on your knowledge
  • Saved replies
  • CallPro call logging
  • Customer ticket portal with email login
  • Ticket templates and folders
04Marketing

Segments and notifications

Group customers by behavior and history, then reach them automatically by email.

  • Rule-based and file-based segments
  • One-time and recurring notifications
  • SMTP email channels
  • Segment-targeted campaigns

Why PrimeBee

Built around how your team serves customers.

One system for sales, marketing, and service, priced by the modules you actually use.

  • 01

    Single customer view

    Every call, chat, email, and ticket lands on one customer record, without duplicates or conflicting data.

  • 02

    Automation

    Leads, tickets, and notifications reach the right person automatically, with fewer manual hand-offs.

  • 03

    Omnichannel

    Customers reach you on Facebook, by phone, by email, or through the portal, and your team answers from one place.

  • 04

    Analytics

    Live dashboards and funnel reports give managers the numbers behind every decision.

  • 05

    Cost savings

    Pay only for the modules you activate, and let the chatbot answer routine questions.

  • 06

    Customer satisfaction

    Fast routing and full customer history mean quicker, more personal answers.

Integrations

Connected from day one.

PrimeBee works with the channels your customers already use.

7Ready-made connections

  • Facebook Messenger
  • CallPro
  • Email (SMTP)
  • REST API
  • AI chatbot
  • OpenAI
  • Google Gemini

Pricing

Packages for every team.

Monthly plans, VAT included. Pick a package, then add the modules you need.

  • Basic

    01

    24

    Per month · VAT included

    For small teams getting started.

    • 1 + 2 members
    • Extra member 22,000 ₮ / month
    • 3 sub-teams
    • 200 customer records
    • 5 custom customer fields
    • 2 status groups
    • 5 tags
    • 5 custom fields per template
    • 3 workflow templates
    • 100 tasks and tickets
    • Basic reports
    • Dashboard
    Talk to us about Basic

  • Standard

    Most popular

    46

    Per month · VAT included

    For growing teams that need more room and API access.

    • 2 + 10 members
    • Extra member 33,000 ₮ / month
    • 10 sub-teams
    • 1,000 customer records
    • 10 custom customer fields
    • 5 status groups
    • 100 tags
    • 10 custom fields per template
    • 5 workflow templates
    • 500 tasks and tickets
    • Dynamic reports
    • Dashboard
    • API keys
    Talk to us about Standard

  • Premium

    03

    60

    Per month · VAT included

    For larger teams with several departments.

    • 5 + 50 members
    • Extra member 33,000 ₮ / month
    • 30 sub-teams
    • 2,000 customer records
    • 30 custom customer fields
    • 10 status groups
    • 200 tags
    • 20 custom fields per template
    • 10 workflow templates
    • 1,000 tasks and tickets
    • Dynamic reports
    • Dashboard
    • API keys
    Talk to us about Premium

Add-on modules

Monthly prices, VAT included. Implementation and custom work are billed separately.

Implementation
720,000 ₮ per person-day
Additional request
300,000 ₮ per request
Custom development
720,000 ₮ per person-day
Talk to us about pricing
ModuleBasicPremium
Ticket portal

253,000 ₮

2 portals, public or customer-only access, 2 task templates, 500 tickets

594,000 ₮

5 portals, custom portal link, custom access levels, 50 task templates, 1,000 tickets

Chat

374,000 ₮

1 Facebook page, 1 chatbot, saved replies, knowledge base

451,000 ₮

4 Facebook pages, 4 chatbots, saved replies, knowledge base

Notifications

264,000 ₮

1 email channel, segments, notifications, knowledge base

363,000 ₮

4 email channels, segments, notifications, knowledge base

Calls

220,000 ₮

CallPro call logging

220,000 ₮

CallPro call logging

Get started

Put every customer on one platform

We’ll walk you through PrimeBee with your team and sales process in mind.

Request a demo

Or reach us directly—+976 7777-2210·info@ailab.mn

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